At Mystician's Entertainment Pvt. Ltd., we aim to provide flexibility to our customers while maintaining the integrity of our booking system. Please review our cancellation policy carefully.

Cancellation Policy

1. No Cancellations:
- Tickets once purchased cannot be cancelled. We do not offer refunds or exchanges for cancelled tickets.

2. Rescheduling:
- Customers may reschedule their booking to another available show that has been announced. Rescheduling is only accepted if performed before 24 hours of the original show date.
- Rescheduling can be claimed only once per booking.

3. Process for Rescheduling:
- Contact our customer support team at [email protected].
- Provide your booking details, including the original date and time of the show.
- Select a new available show date and time from the options provided.
- Confirm the rescheduling request with our support team.

4. Conditions for Rescheduling:
- Rescheduling requests must be made at least 24 hours before the original show date and time.
- Rescheduling is subject to availability and cannot be guaranteed for all requested dates.
- Each booking can be rescheduled only once. After a booking has been rescheduled, it cannot be rescheduled again.

5. Contact Information:
- For any questions or assistance regarding the cancellation and rescheduling policy, please contact our customer support team at [email protected].

By purchasing a ticket, you acknowledge that you have read, understood, and agreed to this cancellation policy.